What comes around goes around

15240011

My name is Craig Sears I am doing two things today: Asking for your help and fighting back. When I complained about the “fact” services were not being provided, EMPLOYMENT OPTIONS, LLC accused me of being unreasonable, confrontational and defamed my character

The written word can so easily be misinterpreted but everything in this blog is Fact; I am a survivor of traumatic brain injury TBI due to my injury I have memory problems, speech problems, balance issues and many other things. I am disabled because of this and receive services from the state Acquired Brain Injury ABI Medicaid Waiver this waiver allows the state to permit organizations to provide non-medical services to people with TBI enabling them to live in the community outside of nursing homes and institutions.

I think of my fellow brain injury survivor friends as part of my extended brain injury survivor family. Whether I have met them or not! I am posting online my experiences as a survivor of a TBI to show how easy it is for program providers in the State of Connecticut to discriminate against, and take advantage of someone with a brain injury the way the State of Connecticut; Dept of Social Services, Employment Options LLC did to me. In hope, that it can help another brain injury survivor from being taken advantage of.

I would like to say that I’m very disappointed in the way EO handled my case. YES I am irritated! In the 90s I became a spokesman for the Brain Injury Association of Connecticut, advocating for Connecticut’s Acquired Brain Injury Medicaid Waiver implemented in 1999. Employment Options LLC 91 Willenbrock Road, # 3a Oxford, CT is what exactly? I know what they say they are but I’m still not entirely sure what it is they actually do for brain injury survivors since I experienced no help what so ever, except for a lot of BS!

Staff supervisors at Employment Options LLC Jamie Arber, Patty Happy and case manager Richard Kiley told me, Craig Sears; that EO had someone to work with me that was ILST approved turns out they were not! And when that person moved on, EO told me that they had someone else that was ILST approved, turns out they were not! When asked by my doctor about it, again EO stated that they had someone else that was ILST approved turns out they were also not!

On top of that, when Employment Options LLC sent Pre-Vocational Services staff they were instructed by EO management to refrain from providing me any services outlined in my State waiver plan! This made it appear as if they were providing me services when in fact they were not. This is a letter from Staff that was hired to work with me as a Personal Care Aide & how he was instructed by EO management to refrain from providing me any services outlined in my State waiver plan!

I know all too well as a brain injury survivor what life is like with no help. Been there done that! QLMS LLC another CT program provider worked along with Dr. Annemarie Murphy PhD of Bridgeport and reported a bunch of inaccurate information to DSS and opened the door for Victor Estay and his supervisor Kenneth R. Smith from the state of Connecticut Department of Social Services DSS to wrongly take away my services for no reason and without notice. I am supposed to be protected by the established legislation, which is found within the Medicaid Waiver. Sec. 17b-260a-1I, Individuals who are eligible for ABI services shall be given free choice of all qualified providers of each service included in his or her plan of care. When Mr. Sears exercised this right to choice, DSS refused to authorize service provision and payment to an alternate DSS/ Allied approved provider of his choice, resulting in a complete absence of services for Mr. Sears. Sec. 17b-260a-1J7 states that it is the responsibility of the Department to pay for approved ABI waiver services delivered by qualified providers through its fiduciary agent on behalf of the individual.

When I informed my Medicaid Waiver Doctor and the Office of Protection and Advocacy for Persons with Disabilities (P&A) about the fact I was not receiving services outlined in my State waiver plan that Employment Options LLC reported providing me. Reporting this to my Medicaid Waiver doctor and P&A as the reason why I was not receiving services. Talk about ignorant and self-absorbed staff superiors at Employment Options LLC. When the doctor and the office of P&A confronted EO, they then made unreasonable confrontational and defamation of character accusations regarding me working with female staff, and implied I had acted inappropriately. When I found this out at my Dept. of Social Services team meeting, I immediately asked my doctor to look into this. (See below)

This is an email and letter that I got from my ABI Waiver Doctor about the accusations made by EO.

Hi Craig

You are correct. Shannon denies every accusation made by EO. Wow!

Tariq, PhD, M.S., MBA
————————————————————-
NeuroStrategies, Inc.
Tariq, PhD, M.S., MBA
neurostrategies@earthlink.net

RE: Shannon and Employment Options LLC

Attention: Craig Sears

I am writing to memorialize my conversation with Shannon on today. The purpose of my conversation with Shannon was to ascertain, as you requested, Shannon’s position on her removal from your case by her superiors at Employment Options LLC 91Willenbrock Road Oxford CT 06478

I informed Shannon that both Jamie Arber and Patty Happy had conversations with me regarding her Shannon safety. Jamie Arber and Patty Happy indicated that she Shannon was uncomfortable working with you Craig. Jamie and Patty further related to me that Shannon had requested a change in placement, as she felt uncomfortable working with you. Jamie further stated that he would not place Shannon in a situation where she was uncomfortable and or vulnerable. Finally, he stated that Shannon had been hired for a different position and she was only a temporary solution until permanent staff could be hired.

Shannon vehemently denies that there was ever any behavioral and or sexually inappropriate behavior on your part in any way during her tenure with you. She did not hesitate or waiver when she stated that she never felt at-risk while working with you, she never requested a change in placement, there were no accusations leveled by her against you to her superiors, there were no incidents of inappropriate behavior on your part nor any attempt of an act of inappropriate behavior whether verbal or physical. Shannon stated that she enjoyed working with you and she values what you are attempting to achieve.

It is my hope that this addresses your concerns regarding Shannon’s perspective on this matter. If I can be of further assistance regarding this matter please do not hesitate to contact me directly.

Respectfully,

Tariq, PhD, M.S., MBA
————————————————————————————
Think about what this could do to a man or women with a disability, who has a child. They can be held liable as a result of these false accusations, made by a Personal Care Aides/Medicaid Waiver Program provider if anything occurs. (I am threatened by this)

Traumatic brain injury TBI is a major health problem that disproportionately affects young people. It is the leading cause of death for children. People aren’t aware of brain injuries. TBI is often referred to as the silent epidemic because the complications such as; changes affecting thinking, language or emotions, may not be readily apparent. No one thinks brain injuries will affect them or their children. A lot of brain injured people look perfectly normal. Imagine having a disability that caused you to slur your speech, made it difficult for you to learn new things, and affected your balance. Now imagine that no one knew you had this. That is what it’s like for people living with a disability as the result of a brain injury. This is what I’m faced with everyday. Brain injury is also referred to as an invisible disability because there are often no outward physical signs. It’s not like falling and breaking a leg. You see it, and it heals. A brain injury can last a lifetime. There is no cure, only awareness and prevention. After that, there’s only support.

Can you believe EO has contracts and/or services Bureau of Rehabilitation services, the acquired brain wavier, DDS, and a variety of school system; in an effort to advocate for myself and all those individuals who are supposed to be protected by the established legislation? I have made Waiver Provider complaints with the State of Connecticut; Dept of Social Services, Allied Community Resources, CT Governors office, Congressman Jim Himes D-CT 4th District, Commission on Human Rights and Opportunities, etc, regarding DSS, Employment Options LLC unethical and illegal treatment of me. And got no help what so ever because they do not live up to their expectations/mission.

Let your voices be heard loud and clear! Is Employment Options LLC the kind of service provider you want caring for our children/friends/loved ones? Call Social Services tell them about this blog and ask them to investigate Employment Options LLC as an approved allied community resources ABI Medicaid Waiver Program Provider. I can only imagine how they are slandering other brain injury survivors to get out of providing services and getting paid by the state.

If you or someone you know has Employment Options LLC as there Waiver Program Provider give them this INFO and tell them that it is recommend for them to tell EO to kick rocks, and get someone new!

1) Anyone on the ABI waiver can call allied community resources and ask for a Waiver Provider list.

Sec. 17b-260a-1I, Individuals who are eligible for ABI services shall be given free choice of all qualified providers of each service included in his or her plan of care.

2) After they call allied they should go over the list to find a new provider. That is when you call your DSS worker and tell them the new provider’s name.

Sec. 17b-260a-1J7 states that it is the responsibility of the Department to pay for approved ABI waiver services delivered by qualified providers through its fiduciary agent on behalf of the individual.

________________________________________
To: State of Connecticut, Commission on Human Rights & Opportunities
Rowland State Government Center
55 West Main Street, Suite 210
Waterbury, CT 06702-2004

And

Quality Assurance Manager
Allied Community Resources
Ph: 860 627-9500 ext 126
Fax 860 627-0230

From Craig Sears

1. The respondent is Employment Options whose business address is 91 Willenbrock Road, Oxford, CT 06478

2. I am a person with a physical disability, specifically my condition is known as traumatic brain injury (TBI) in and around October 2009 until in or around April 2010, the respondent refused to provide me services including supportive employment services and independent living skills training services.

3. Respondent reported to the Dept. of Social Services that they were providing me services, but I did not receive the services respondent had committed to provide me and for which they were compensated for providing me through a program known as the ABI Medicaid Waiver allied community resources program. Respondent sent unqualified individuals such as xxx to provide me independent living skills traing for which he was not qualified because he lacked the appropriate certification.

4. Respondent sent me support employment staff and advised them not to provide me any supported employment services. Please refer to letter written by xxx on 1/4/10… This made it appear as if they were providing me services when in fact they were not providing me services to assist me in my work as an advocate.

5. I made complaints with the Department of social services and protection and advocacy and Dr, Tariq, PhD, M.S., MBA Regarding employment options unethical and illegal treatment of me. Please refer to letter written by Tariq, PhD, M.S., MBA and, Jessica from P&A, ABI Waiver Provider Complaint Meeting

6. When I complained about the fact services were not being provided respondent unreasonable confrontational and defamed my character by stating they had concerns for me working with female staff and implying I had acted inappropriately with female staff. Please refer to letter written by Dr, Tariq, PhD, M.S., MBA and, Jessica from P&A, ABI Waiver Provider Complaint Meeting

7. Respondent replaced the female staff person with another female. Please refer to letter written by, Jessica from P&A, ABI Waiver Provider Complaint Meeting

8. And I quote:
Hi Craig

You are correct. Shannon denies every accusation made by EO. Wow!

9. You can also Please refer to State of Connecticut Department of Social Services Acquired Brain Injury (ABI) Invoice And Time Sheets in the copies allied community resources sent to me Date 5/7 & 1/15 & 1/29 & 2/12 & 2/26 etc! There are all billing for x providing me supported employment services that I did not receive. Please refer to letter written by x along with the fact that x stopped working for Employment Options LLC 91 Willenbrock Road, Oxford, CT 06478

10. My acquired brain injury ABI program is based on assessment of my condition and I never have had any issues with women. Please refer to letter written by Tariq, PhD, M.S., MBA and, Jessica from P&A, ABI Waiver Provider Complaint Meeting

11. Respondent stated they didn’t agree with my views on reforming the ways persons with TBI are treated and served and that was the reason they were refusing to provide me services to complete my advocacy work. You have my permission to speak with Tariq, PhD, M.S., MBA and Jessica from P&A

12. Respondent discriminating against me on the basis of my physical disability traumatic brain injury in failing to provide me with equal services in comparison to others they provide such services.

13. I am requesting that Employment Options LLC 91 Willenbrock Road, Oxford, CT 06478 be removed as a allied community resources ABI Medicaid Waiver Provider I am also requesting a complete investigation into my case and every ABI TBI survivors case they are providing services for as a approved allied community resources ABI Medicaid Waiver Provider

Good afternoon Craig,
Attached are my meeting minutes from today’s meeting about
Employment Options. Please let me know if you have any questions, or
Find anything to be inaccurate to your recollection.
Thank you,
Jessica

Jessica
Human Services Advocate PAIMI/PATBI
Office of Protection and Advocacy for Persons with Disabilities
60 B Weston Street
Hartford, CT 06120
1.800.842.7303 (V and TDD)
TDD 860.297.4380
Fax 860-566-8714

ABI Waiver Provider Complaint Meeting

Present: Craig Sears, Jessica from P&A, Cindy Perjon from DSS, Jim Dwyer from DSS, Erick from DSS, and Jose from Independent Living Solutions.

• Craig stated that he requested the meeting to make a formal complaint about Employment Options.
• Craig presented a copy of a written letter by his former Staff, for Cindy’s and Jim’s review.

• Craig’s primary complaints were;

1) Staff working with Craig was instructed by Employment Options management to refrain from providing him any services “pertaining to his state ABI waiver case”. Please refer to letter written by Jessica from P&A. Craig stated that he did not receive the services outlined in his waiver plan that Employment Options committed to provide, and reported providing.

2) Female staff was removed from his case without cause. Employment Options expressed concerns about Craig working with female staff, cited this as the reason for removing his current staff, however, they replaced her with another female. Craig emphasized that he prefers working with females and has never had any issues working with females. This statement was supported by Craig’s cognitive behaviorist, Tariq, PhD, M.S., MBA and Jessica, his advocate from P&A, at his team meeting.

• Cindy stated that she will investigate the complaint. She stated that Craig may not be informed of actions DSS may take with the provider.

• Craig was reminded of his options to address the complaint with CHRO, Statewide Legal Services, or a private attorney.

After the meeting I asked questions in an effort to advocate for myself and all those individuals who are protected by the established legislation which is found within the Acquired Brain Injury (ABI Medicaid Waiver) Program.

In response to this letter of my team meeting minutes written by the office of protection and advocacy for persons with disabilities the Dept of Social Services DSS is saying that they will not do anything about employment options LLC discriminating and giving false documents to DSS saying they were providing services for me that they were not providing me with and making up false accusations about me.

Then after I started saying something about it and putting in a formal complaint with the Dept of Social Services and with the Commission on Human Rights and Opportunities following the suggestion of P&A all of a sudden now the Dept of Social Services wants to discuss it again. Been there done that! It’s the same old BS they will take your complaint and do nothing about it. The fact is, I don’t need to talk about it!

The Dept of Social Services need to do their job they were hired to do by the federal government and remove Employment Options LLC as an approved allied ABI Medicaid waiver provider. I’m not the only survivor that they are discriminating against.

Jessica
Human Services Advocate PAIMI/PATBI
Office of Protection and Advocacy for Persons with Disabilities
To: State of Connecticut, Commission on Human Rights & Opportunities
Rowland State Government Center
55 West Main Street, Suite 210
Waterbury, CT 06702-2004

And

Quality Assurance Manager
Allied Community Resources
Ph: 860 627-9500 ext 126
Fax 860 627-0230

From Craig Sears

1. The respondent is Employment Options whose business address is 91 Willenbrock Road, Oxford, CT 06478

2. I am a person with a physical disability, specifically my condition is known as traumatic brain injury (TBI) in and around October 2009 until in or around April 2010, the respondent refused to provide me services including supportive employment services and independent living skills training services.

3. Respondent reported to the Dept. of Social Services that they were providing me services, but I did not receive the services respondent had committed to provide me and for which they were compensated for providing me through a program known as the ABI Medicaid Waiver allied community resources program. Respondent sent unqualified individuals such as x to provide me independent living skills training for which he was not qualified because he lacked the appropriate certification.

4. Respondent sent me support employment staff and advised them not to provide me any supported employment services. Please refer to letter written by xxx on 1/4/10… This made it appear as if they were providing me services when in fact they were not providing me services to assist me in my work as an advocate.

5. I made complaints with the Department of social services and protection and advocacy and Tariq, PhD, M.S., MBA Regarding employment options unethical and illegal treatment of me. Please refer to letter written by Tariq, PhD, M.S., MBA and, Jessica from P&A, ABI Waiver Provider Complaint Meeting

6. When I complained about the fact services were not being provided respondent unreasonable confrontational and defamed my character by stating they had concerns for me working with female staff and implying I had acted inappropriately with female staff. Please refer to letter written Tariq, PhD, M.S., MBA and, Jessica from P&A, ABI Waiver Provider Complaint Meeting

7. Respondent replaced the female staff person with another female. Please refer to letter written by, Jessica from P&A, ABI Waiver Provider Complaint Meeting

8. And I quote: Hi Craig

You are correct. Shannon denies every accusation made by EO. Wow!

9. You can also Please refer to State of Connecticut Department of Social Services Acquired Brain Injury (ABI) Invoice And Time Sheets in the copies allied community resources sent to me Date 5/7 & 1/15 & 1/29 & 2/12 & 2/26 etc! There are all billing for xxx providing me supported employment services that I did not receive Please refer to letter written by xxx along with the fact that x stopped working for Employment Options LLC 91 Willenbrock Road, Oxford, CT 06478

10. My acquired brain injury ABI program is based on assessment of my condition and I never have had any issues with women. Please refer to letter written by Tariq, PhD, M.S., MBA and, Jessica from P&A, ABI Waiver Provider Complaint Meeting

11. Respondent stated they didn’t agree with my views on reforming the ways persons with TBI are treated and served and that was the reason they were refusing to provide me services to complete my advocacy work. You have my permission to speak with Tariq, PhD, M.S., MBA and Jessica from P&A

12. Respondent discriminating against me on the basis of my physical disability traumatic brain injury in failing to provide me with equal services in comparison to others they provide such services.

13. I am requesting that Employment Options LLC 91 Willenbrock Road, Oxford, CT 06478 be removed as a allied community resources ABI Medicaid Waiver Provider I am also requesting a complete investigation into my case and every ABI TBI survivors case they are providing services for as a approved allied community resources ABI Medicaid Waiver Provider
________________________________________
After the meeting I asked questions in an effort to advocate for myself and all those individuals who are protected by the established legislation which is found within the Acquired Brain Injury (ABI Medicaid Waiver) Program.

In response to this letter of the team meeting minutes written by the office of protection and advocacy for persons with disabilities the Dept of Social Services DSS is saying that they will not do anything about employment options LLC giving false documents to DSS saying they were providing services for me that they were not providing me with, and making up false accusations about me.

Then after I started saying something about it and putting in a formal complaint with the Dept of Social Services and with the Commission on Human Rights and Opportunities following the suggestion of P&A all of a sudden now the Dept of Social Services wants to discuss it again. Been there done that! It’s the same old BS they will take your complaint and do nothing about it.

The Dept of Social Services need to do their job they were hired to do by the federal government and remove Employment Options LLC as an approved Allied Community Resources ABI Medicaid waiver provider.

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2 Responses to “What comes around goes around”

  1. Reliving it All Over Again | Taken advantage of by Connecticut ABI Waiver program providers Says:

    […] Taken advantage of by ABI Waiver program providers click here: https://braininjurymyblog.wordpress.com/2014/08/16/what-comes-around-goes-around/ […]

  2. These are not the kind of people you want working with brain injury survivors! | Craig Sears TBI Says:

    […] Taken advantage of by ABI Waiver program providers click here: https://braininjurymyblog.wordpress.com/2014/08/16/what-comes-around-goes-around/ […]

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